I am writing this letter to recommend Lisa Kelley for her outstanding service as a real estate agent.
Specifically, Lisa stands out because of her professionalism, knowledge of complex real estate issues, ability to deal with and successfully resolve problems in the home-buying process, and her amazing skill at remaining calm and cheerful despite whatever challenges may come up.
Without her persistent attention to detail and responsiveness, I am certain that our efforts to purchase our home would not have been successful. Anytime I contacted Lisa she was always available or would return my calls and texts very promptly. Working with Lisa I felt confident and cared for, something that is rare and very necessary in such a huge undertaking as purchasing a home.
Lisa really knows a great deal about homes in her area because she takes the time to learn about many aspects of the home including inspections, appraisals, environmental testing, and zoning and to provide clients with the right channels to efficiently obtain results and information. She always offered helpful guidance and steered me toward the right contacts whenever I had questions or needed information.
When I wanted to visit the property or needed to talk with her, Lisa did not keep me waiting. In a world where people are always late, Lisa is on time and this is refreshing! I also felt that Lisa always had time to listen and gave very relevant feedback and realistic time-frames throughout the process (that really helped in planning our move!).
Last, but certainly not least, Lisa provided a calm and friendly reassurance throughout this process that gave me peace of mind during times when I felt stressed or overwhelmed. She knows so much about the process and demonstrates such command of her role that I was easily able to trust her words, take a deep breath and allow her confident professionalism to guide the process.
If you want to work with a consummate professional who cares deeply about her clients and is responsive and prompt, work with Lisa Kelley and watch your real estate dream come true too!
Terri August 26, 2015